We value your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information.
When you authenticate with Steam, we collect:
We collect additional information you provide:
When you participate in raffles, we collect:
Note: We do not store complete payment card details. All payment processing is handled securely by Stripe.
We automatically collect certain information when you visit our platform:
We use your personal information for the following purposes:
We share your information with the following categories of recipients:
We share data with trusted third-party service providers who help us operate our platform, including:
These providers are contractually obligated to use your data only for the specific services they provide to us.
We may disclose your information when required by law:
If skinRaffle is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email and/or prominent notice on our website of any change in ownership or uses of your personal information.
We may share your information with third parties when you explicitly consent to such sharing. For example, if you opt to participate in promotional activities with our partners.
Winner Privacy
When you win a raffle, we display a partially anonymized version of your username (e.g., "User***") to protect your privacy while still celebrating winners.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.
You may request deletion of your account at any time, subject to our legal retention requirements.
In the event of a data breach that compromises your personal information, we will notify you and relevant authorities as required by applicable law.
We use cookies and similar tracking technologies to enhance your experience, analyze usage, and assist in our marketing efforts.
You can manage cookie preferences through your browser settings. Most browsers allow you to block or delete cookies. However, if you block essential cookies, you may not be able to use all features of our platform.
Some browsers have a "Do Not Track" feature that signals websites not to track your online activity. We currently do not respond to Do Not Track signals, as there is no common industry standard for implementation.
Depending on your location, you may have the following rights regarding your personal information:
You have the right to request a copy of the personal information we hold about you. You can access most of this information through your account settings.
You have the right to request correction of inaccurate or incomplete personal information. You can update most information directly through your account settings.
You have the right to request deletion of your personal information in certain circumstances. We will comply with such requests unless we are legally required to retain certain information.
You have the right to object to or request restriction of processing of your personal information in certain circumstances.
Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us through our contact form or email us at privacy@skinraffle.com. We will respond to your request within 30 days.
Our platform is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
If we become aware that we have collected personal information from a child under 18 without verification of parental consent, we will take steps to remove that information from our servers.
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by:
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Data Protection Officer:
privacy@skinraffle.com
We will respond to your inquiry as soon as possible, typically within 30 days. If you are not satisfied with our response, you may have the right to lodge a complaint with your local data protection authority.
We're committed to transparency and protecting your data. If you have any questions about how we handle your information, please reach out.